Two Wests and Elliot Case Study Page 2 of 2 Two Wests and Elliot Two Wests and Elliot have been using Communicator since 2009. In the past they’ve sent their emails on an ad-hoc basis. In April 2016 they began to develop the way in which they approached email by making use of the tools within Communicator that they hadn’t previously used, together with support from their Communicator Account Manage

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