Overview Turkcell is an integrated communication and technology services provider headquartered in T urkey. Formed in 1994, the company op er ­ ates in nine countries: T urkey, Ukraine, Belarus, Northern Cyprus, Germany, Moldova, Azer­ baijan, Kazakhstan, and Georgia. It serves more than 68 million customers in these nine countries and its offerings include mobile, fixed, IPTV and OTT services. It is the only company from T urkey that is listed on the New Y ork Stock Exchange. Challenge The business is not just large; it has also earned a reputation for service innovation. Turkcell has recently rolled out 4.5G in Turkey employing LTE Advanced Pro technology and offering the fastest mobile internet speeds available on terminals. It is one of the very few operators to offer u

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