Case Study

Turkcell Offers Seamless Onboarding with Automation from Kofax

Turkcell Offers Seamless Onboarding with Automation from Kofax

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CASE STUDY Turkcell Offers Seamless Onboarding with Automation from Kofax. Work Like Tomor?w. 2.5 million CUSTOMER CONTRACTS PROCESSED PER YEAR 147 million SHEETS OF PAPER SAVED ANNUALLY Cuts ACTIVATION TIMES, ENHANCING THE CUSTOMER EXPERIENCE Turkcell paves the way for fast, secure customer onboarding with a paperless contract application and activation process. Featuring innovative electronic signature capabilities powered by Kofax SignDoc®, the new approach will allow Turkcell to shorten time-to-activation for new contracts, driving a better customer experience, and eliminate the cost and effort of managing paper—boosting operational efficiency. “We absolutely want to prevent such fraudulent practices from occurring across our network, because they undermine custom

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