Case Study

Turk Telekom improves customer service with the help of Accenture and Oracle

Turk Telekom improves customer service with the help of Accenture and Oracle

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Accenture and Oracle collaborate with Turk Telekom to successfully implement Oracle Fusion SOA Suite and Siebel CRM The program aids in operational efficiency and provides a 360 degree view of the customer – all from a single platform. Sabri Alyakut, Head of CRM, Order & Channel Management, Enterprise Applications, Turk Telekom Project overview We are working for Turk Telekom Group. It is one of the largest telecommunication and

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