Case Study

TUI soars above cloud complexity and gains a comprehensive customer view

TUI soars above cloud complexity and gains a comprehensive customer view

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Solution TUI selected Dynatrace because it was fast to implement and use and purpose-built for the complexities of cloud. Dynatrace helped speed up their AWS migration with deep visibility into both on- premise and cloud environments across TUI’s complex technology stack, and the AI and automation simplified operations giving them more time to focus on the exciting part of bringing new features to market faster, for world-class customer experiences. Challenge TUI was consolidating IT environments to move to a hybrid cloud environment. This would leverage innovation for better customer experiences that could be continually optimized. Industry Travel Fragmentation compounds complexity TUI is the world’s leading tourism group taking more than 20 million customers to 180 destinatio

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