85% WASTE DROPPED FROM 40% TO 5% OR LESS IMPROVEMENT KICK-OUT ISSUE 60% RETURNED TO NORMAL JOB COMPLETION TIMES DECREASE INSERTION ISSUE ADDED BENEFIT DELIGHTED CUSTOMER WITH HIGHER QUALITY OF COLOR OUTPUT COLOR OUTPUT THE MAILWORKS CASE STUDY SOLUTION On Canon’s recommendation, The Mailworks called on Appvion to help solve the problem. An Appvion team performed an on-site evaluation using its customer needs assessment process. After studying both the technical problems and the company’s operational needs, Appvion recommended switching to 9-pt Triumph ® Coated Ultra Brite - Matte High-Speed Inkjet Paper, a stock that had been previously MVP certied tested by Canon and designated as a “house sheet.” The house sheet designation means that Canon considers the product to be best-in-cl

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