Case Study
Triple Divisible Space at Comcast - Guideworks
TRIPLE DIVISIBLE SPACE AT COMCAST – GUIDEWORKS ? Systems Integration Account Background Guideworks is a wholly owned subsidiary of the Comcast Corporation, located in Radnor, PA. Its function is to develop and program the user guide interfaces for all of Comcast’s end user market. GuideWorks creates premium guidance and navigation systems for digital cable and home entertainment. The software developed by GuideWorks is widely deployed in Comcast digital cable systems throughout the USA, and delivers both Video On Demand and Digital Video Recorder features to consumers.Project Background Guideworks’ evolving business and meeting climate outgrew the legacy AV system that was in place. The challenge was to improve workflow, increase information retention for training, and create a multi-displ