Case Study
Trine University: Graduating Successful Students
Trine University: Graduating Successful Students How a tiny retention group delivers top-notch customer service with Jenzabar Retention “This is the cell phone-service generation—if you’re not happy, switch your provider” Stuart D. Jones, Vice President for Enrollment Management at Trine University recently told The Chronicle of Higher Education. “Today it’s all about meeting students’ needs and doing it quickly.” “In modern higher educatio