Case Study
Trexin integrated Finance, Operations, and Member Services processes to improve billing, invoicing, and collections for a newly established ACA CO-OP
Trexin integrated Finance, Operations, and Member Services processes to improve billing, invoicing, and collections for a newly established ACA CO-OP
TREXIN CASE STUDY © TREXIN CONSULTING, LLC CONTACT US Healthcare Practice hc@trexin.com www.trexin.com IMPROVING PA YMENT PROCESSES FOR A NEW HEALTH INSURER Trexin integrated Finance, Operations, and Member Services processes to improve billing, invoicing, and collections for a newly established ACA CO-OP. BUSINESS DRIVER The Affordable Care Act (ACA) called for the establishment of the Consumer Operated and Oriented Plan (CO-OP) Program to foster creation of qualified nonprofit health insurance issuers to offer competitive health plans in the individual and small group markets. Our Client, one of the larger CO-OPs that was created remarkably fast from the ground-up through the aggressive use of third-party outsourced services, faced challenges related to organizatio