Case Study

Trexin helped a leading regional healthcare insurer respond to growing pains degrading the broker experience.

Trexin helped a leading regional healthcare insurer respond to growing pains degrading the broker experience.

TREXIN CASE STUDY © TREXIN CONSULTING, LLC | TREXIN.COM CONTACT US Chris Bloomer Healthcare Practice Lead chris.bloomer@trexin.com (612) 963-3902 REMEDIATING BROKER COMMISSION PA YMENT PROBLEMS Trexin helped a leading regional healthcare insurer respond to growing pains degrading the broker experience. BUSINESS DRIVER A mid-sized healthcare insurance company that rapidly expanded into several new states by strategically entering ACA exchange markets that other Payers were avoiding, grew its base of commissionable brokers by more than 300% over a six-year period. As a result of that growth, the company began to experience problems with commission payments, which were further complicated by a heterogenous environment that was a legacy of business unit autonomy. To assist

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