Spirent, a company with offices in 16 countries and clients like NASA and the European Space Agency, had an employee in New York during the 9/11 events when airspace was closed. Corporate Traveller managed the situation by keeping the employee constantly updated with travel information, booking 10 extra days of accommodation outside the city, and organizing transport. This ensured the employee felt safe and well-informed. The successful management of this crisis highlighted the importance of traveller safety and well-being, especially during critical events.

Join for free to read