Case Study
Travel Company: Sabio helps manage holiday industry customer demands when ‘call volumes went vertical’ during pandemic
Travel Company: Sabio helps manage holiday industry customer demands when ‘call volumes went vertical’ during pandemic
The company is a leading European managed vacation rentals and holiday resorts business. Home to specialist self-catering brands, the company provides everyday amazing holiday experiences serving over eight million guests annually. The company offers more than 110,000 places to stay in 36 countries. In the UK, this holiday and resort specialist brings together many of the country’s best-known holiday brands. The company’s market-leading brands offer over 100 years of combined experience and thousands of holiday homes throughout England, Ireland, Scotland and Wales.