CASE STUDY Transportation broker Finds new order-to-cash efficiencies after custom implementation experience 91% match rate achieved for lockbox 86% match rate achieved for electronic payments Custom implementation for cash application solution The Challenge This transportation broker provides third-party logistical services for over 7,000 customers across the U.S., Canada and Mexico. Their carrier base consists of over 30,000 independent transportation/trucking companies that aid in facilitating the movement of customers’ products across the continent. With such a large customer base, this organization’s internal accounts receivable (AR) team was managing complex order-to-cash processes, specifically in applying cash, but also in invoicing and payments. As their customer cou

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