Case Study

Transportation and Logistics Company Chooses All-Software IP PBX as Part of Disaster Recovery Initiative

Transportation and Logistics Company Chooses All-Software IP PBX as Part of Disaster Recovery Initiative

Contact Center Automation ? Multimedia Recording & Quality Monitoring ? Customer Feedback Management ? Outbound/Blended Dialing & Campaign Management ? Network-based Pre/Post-Call Routing ? Web Self-Service & Knowledge Management ? Workforce Management Enterprise IP Telephony Enterprise Messaging Case Study Summary Customer: Langham Logistics Headquarters: Indianapolis, Indiana Industry: Transportation Challenge: Implement a te

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