TransPerfect enhances client's virtual assistant with multilingual transcription and annotation.
TransPerfect enhances client's virtual assistant with multilingual transcription and annotation.
1 PagesTransPerfect enhances client's virtual assistant with multilingual transcription and annotation. THE CHALLENGE Our client, a leading Fortune 100 tech company, uses AI in some of the most popular end-consumer products in the world. Their virtual assistant supports millions of users and requires best-of-class speech recognition and natural language understanding in all supported languages. T o make this happen, thousands of hours of speech data needed to be accurately transcribed and labeled. This process involves the work of hundreds of multilingual employees on complex guidelines to reach the necessary levels of accuracy and productivity. THE SOLUTION TransPerfect leveraged resources from its secure facilities in more than 100 global o ces. We ramped up several projects with
