Transforming travel on the Bay Area Rapid Transit system Bay Area Rapid Transit (BART) is an elevated rail and subway system that serves 48 stations along six routes on 112 miles of lines in the San Francisco Bay Area in California. With an average of more than 124 million passengers a year, BART is the fifth-busiest heavy rail rapid transit system in the United States. In 2014, the San Francisco chapter of the Hearing Loss Association of America (HLAA) raised concerns about accessibility for its hearing-impaired members. After a number of meetings and consideration of the systems available, members asked BART to review the advanced technological solutions offered by Contacta. We were invited to hold a demonstration event at Colma station. It showcased a platform hea

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