Case Study

Transforming Orders Processing

Transforming Orders Processing

Pages 4 Pages

Transforming Orders Processing About Cornerstone Overview Founded in 1913, Cornerstone Visiting Nurses Association (Cornerstone) has care programs that transition patients from birth to death – perinatal care, palliative care, a pri- vate duty program, hospice, and home health, among others. Its clinical employees are out on the road in New Hampshire and Maine, touching Cornerstone’s patients as they move from program to program. All together, Cornerstone serves over 5,000 patients with about 160 employees in the two states. Taking action to be prepared for PDGM in 2020, Cornerstone realized they needed better insight into where bottlenecks and inefficient processes were wasting expen- sive staff time and duplicating tasks that frustrated providers - and choking off cash flo

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