Drax Power Station is the biggest single site renewable generator in the UK and the largest decarbonisation project in Europe. It supplies 6% of the country’s electricity needs, including 11% of its renewable power, and a host of system support services. Drax Retail includes Haven Power and Opus Energy, with a strategy that includes innovating to enhance the customer proposition and differentiating within the market by inspiring change in energy use. Their Challenge Across a portfolio of thousands of customers and millions of half-hourly data points, manually detecting consumption pattern changes and anomalous activity is difficult and time consuming. For example; the time taken to identify events that indicate faulty meters, safety issues, energy theft and changes of tenancy r

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