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Transforming Digital Employee Experience (DEX) at a Global Sports Brand with 1E

Transforming Digital Employee Experience (DEX) at a Global Sports Brand with 1E

1E
Pages 5 Pages

1E helped a global sports brand transform its digital employee experience (DEX) by providing a platform for smart asset management, self-service remediation, and automated service desk operations. The solution enabled personalized, empathetic, and on-demand workplace experiences by measuring and scoring user experience across a complex global estate. Additionally, 1E’s AI-powered support chat improved support efficiency and user satisfaction, empowering the brand to streamline IT operations and enhance employee productivity worldwide.

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