Case Study
Transcosmos Supports a Global Network of Call Centers with an Omnichannel Interface Provided by Bright Pattern
Transcosmos Supports a Global Network of Call Centers with an Omnichannel Interface Provided by Bright Pattern
Success Starts Here Bright Pattern Customer Success Series Company Profile Transcosmos enables global retailers to localize their customer service and deliver support that is tailored and relevant to each market. Working in the United States, Asia, Central America and South America, Transcos- mos employs thousands of agents who speak multiple languages and are trained in the cultural nuances of dozens of countries and territories. Industry: Global Customer Care for Large Retailers Website: Transcosmos.com Transcosmos Supports a Global Network of Call Centers with an Omnichannel Interface Provided by Bright Pattern Overview Transcosmos is a trusted partner to large global retailers who wish to offer localized support in every territory in which they do business. Transcosmos