Case Study
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1 Telecom Resources, Inc. www.tel-res.com Contact Center Location: Indianapolis, Indiana Industry: Telecommunications Consulting Firm Number of Headset Users: 250 The Situation: In upgrading to Unified Communications (UC) the Indianapolis Motor Speedway (IMS) replaced IP desk phones with soft phones and high quality UC wireless headsets. The Solution: Plantronics Voyager® PRO UC Background It takes a lot of planning and coordination to r