CUSTOMER PROBLEM: One of the world’s leading makers of tissue, pulp, paper, packaging, and building products was experiencing routine failure of its aeration pond cable. The customer was using commodity 4/4 power cable on the aerators and noted deterioration from continuous exposure to the chemicals in the caustic pond water and UV light. For each instance of failure, the cost to replace the cable was $4,320 in parts and labor plus 8 hours

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