Case Study
Torrance Memorial Medical Center
Location Torrance, California (with primary service area of Orange County, California) Beds 446 Annual Admissions 27,976* Case Mix Index 1.49* An Ensocare Case Study Torrance Memorial Medical Center Challenges • Inefficient discharge management processes marked by manual processing of paperwork and phone calls of individual facilities in hopes of securing a discharge placement. • Non-existent reporting data and measurement around key metrics, including response time, referral acceptance rate, case closeout rate and more. • Lack of visibility into broader post-acute network and post-acute options outside of Los Angeles County area. • Inability to easily provide potential post-acute facilities with customized and necessary patient medical record information, while staying compl