Case Study / Old Mill www.oldmilltoronto.com avaya.com Toronto’s Historic Old Mill Brings Communications into the Future Avaya IP Office helps The Old Mill Inn & Spa deliver a first-rate guest experience With a 57-room luxury hotel, an exclusive day spa, a historic restaurant that’s always popular with the Sunday Brunch crowd and over 20,000 square feet of event space that hosts everything from business meetings to dream weddings, The Old Mill T oronto welcomes thousands of guests to its elegant property each month. Wanting to meet the high expectations of its high-end clientele, the century-old city landmark was eager to replace its Nortel Option 11 PBX communications solution. While the platform was able to meet most of the business’ needs, the technology was end-of-life and

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