BUSINESS CHALLENGE HOW SKILLSOFT ® HELPED KEY METRICS Toronto Transit Commission is the third largest public transit utility in North America after New York City and Mexico City. TTC has enjoyed 12 years of increasing ridership culminating in a record 538 million rides in 2016 and in winning Transit System of the Year Award. Historically, business skills and desktop training was only offered via instructor-led training and was challenging to provide to unionized employees. With the recent drive to modernize all facets of the TTC, it became a critical business imperative to offer easily accessible online training solutions to their entire workforce, including 11,500 unionized employees. TTC needed a solution that was not only financially viable but also scalable and accessible t

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