The “top guns” in the contract cleaning industry often detect niche services before anyone else does. James Thompson of A-1 Building Services, Wyoming, MI, spotted the need for a mobile, one-stop floor care service to clean and polish floors in small- to medium-sized stores. “Retail outlets like American Eagle Outfitters, J. Crew, and others were sprouting up all over the place out here,”says Thompson.“Those stores just need someone to come in fo

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