Hi-tech- Semiconductor Copyright © Mindteck 2008 www.mindteck.com For more information write to info@mindteck.com Tool robotics software The Client The customer is a leading supplier of products and services to the global semiconductor industry. The Challenge • To rapidly respond to time-critical product support requests from numerous customer sites based on service level agreements. • To plan product releases that balance internal development schedules for different product lines with the need to cater to needs of different and often

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