Case Study
Tokai Co-op uses FUJITSU Cloud Service MobileSUITE® to improve deliverie
Tokai Co-op uses FUJITSU Cloud Service MobileSUITE® to improve deliveries, enabling drivers to immediately respond to members’ requests, elevating customer service. At a glance Country: Japan Industry: Retail Founded: 1994 Website: tcoop.or.jp Challenge ¦ Expand the range of information available at the delivery site to improve customer service ¦ Guarantee security, due to the handling of personal information ¦ Reduce the tasks to be completed after drivers return from delivery, to improve work efficiency Solution FUJITSU Cloud Service MobileSUITE® Benefit ¦ Connection to the enterprise system enables immediate responses to members’ inquiries even at the delivery site ¦ Creates a secure and highly convenient system by using multiple measures ¦ Enables data entry at the deli