Case Study
TNS Get the Right Response for Encoded
CASE STUDY www.tnsi.com solutions@tnsi.com Transaction Network Services (TNS) is a leading provider of fast, reliable and secure transaction-oriented services for the world’s leading retailers, banks and processors Background Encoded is currently the largest independent telephone payment provider in the UK. The company designs, creates and manages Interactive Voice Response (IVR) systems for merchants and retailers who use these IVR system