Summary Digital signatures and digital documents have become inevitable across the vast majority of industries, companies and departments. But hesitancy and caution still exist. Perhaps one of the most resounding endorsements of the digitization of sensitive documents is AIG’s standardization on DocuSign’s eSignature service and Digital Transaction Management (DTM) platform to enable its global business plan. AIG is one of the world’s largest property and casualty insurers, insuring more than 98% of Fortune 500 companies. AIG also represents a large number of its corporate clients legally. “We manage a very large legal spend – both in terms of dollars spent, and the number of law firms that we manage,” says AIG Senior Vice President of Process and Chief Legal Officer, Brian McGo

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