Tinker Federal Credit Union New employee portal supports knowledgeable customer service Established in 1946, Tinker Federal Credit Union (TFCU) is the largest credit union in Oklahoma, serving more than 300,000 members worldwide. TFCU employs approximately 650 people at 30 locations across the state, including branch operations and corporate offices. Business Challenge Employees of TFCU needed ready access to information in order to serve customers efficiently and in compliance with policies and procedures, but its intranet was difficult to search and manage. Transformation With a Base22 solution built on the IBM Digital Experience platform, TFCU employees and auditors have fast access to targeted, compliant information through a portal organized the way each user group consu

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