CASE STUDY: Tiburon Associates TIBURON ASSOCIATES RIVERBED STEELCENTRAL FUNCTIONALITY POSITIVELY DETERMINED THE CAUSE OF SEVERAL MONTH-LONG INTERMITTENT EMAIL PROBLEMS IN ONLY 15 MINUTES Industry • Defense/Federal Government Consulting Challenges • Lack of network visibility led to ineffective troubleshooting • Major email application upgrade was delayed and jeopardized by performance issues • Finger-pointing between IT groups exacerbated ro

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