Case Study
Thought Leadership; enhancing after sales performance
Thought Leadership; enhancing aftersales performance Redgate Lodge is a fast-track independent dealer based near Newcastle-upon-Tyne. The business operates a showroom, two display forecourts, Bosch service centre, body shop and valeting service. The business has established a reputation for doing things a little differently. One of those differences is the business’ focus on productivity. Maximising Work Bay Occupancy and Productivity - Ben Dewar, Service Manager Redgate Lodge Motor retailers can learn a lot from techniques used in manufacturing and retail. An area that continues to stand out is the utilisation of space and time to enhance productivity. Managing Space Space utilisation is an area where retailers have long excelled. In-store and online, retailers us