Case Study Stepping up to the next level. Thomaston Savings Bank leaves behind antiquated technology and grabs the opportunity to team with Verafin to elevate their BSA/AML compliance and fraud processes. The Problem Inefficient and ineffective. A bad combination when describing BSA/AML compliance software that is supposed to make transaction monitoring an easier and more thorough process. The team at Thomaston Savings Bank was frustrated by the limited nature of the rules-based compliance software they were using. Lost in a sea of static ‘if/then’ statements, the team knew it was time for a change. Vice President and BSA Officer Nancy O’Donnell saw an opportunity to start searching for something better. “I was never excited about the software we were using. I just thought it shoul

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