The World Bank Group C O N S U L T A N C Y? C A S E S T U D YCONSULTANCY ? CASE STUDY WO R L D B A N K G R O U P C A S E STUD Y PA G E 2 OVERVIEW HOW DO YOU TRAIN 100+ BUSY TECHNICAL EXPERTS TO PARTICIPATE AND MANAGE ONLINE COMMUNITIES OF PRACTICE? Following a huge internal reorganisation, The World Bank Group needed to rapidly train and motivate a100+ technical experts to build and lead online communities of practice (CoPs) to help sta

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