Case Study
The Value of a Single Point of Contact
Challenge As the IT Director for Avadyne Health, Rob Ayer’s main job function is to maintain his company’s system reliability to prevent system downtime, and to make system upgrades that don’t disrupt the course of daily business. Yet, the challenges his IT department faces from a technology perspective don’t stop there. together such an environment. Fortunately, that’s where Silicon Mechanics shines. “Silicon Mechanics is unlike any hardware vendor I’ve ever worked with,” says Ayer. “For example, they provide a single point of contact for engineering and sales resources. Others may claim to do that, but Silicon Mechanics takes this concept extremely seriously. In fact, my rep consistently exceeds my expectations and I trust them to provide me with solutions I might