The State of Tennessee Supports a Rapidly Evolving Customer Environment with Linux Operating Systems CASE STUDY CHALLENGE Based on several business and customer-related issues, the State’s central IT organization, Strategic Technology Solutions (STS), is facing a significant increase in the use of Linux operating systems in their technical infrastructure. Agency customers have been installing hundreds of additional Linux servers, which has resulted in Linux comprising nearly 50% of the servers in the State’s infrastructure STS’ Linux Resource Team knew they needed to do something to provide their team with the knowledge, skills, and abilities to support this rapidly changing environment. Team members—many of whom had previous experience in Windows Server environments but wer

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