www.vanillasoft.com | sales@vanillasoft.com | (866) 763-8826 Case Study the power of simplicity TM “ “ “ “ BUSINESS CHALLENGES The SALT Group had been using a premise-based CRM to manage its sales and appointment setting efforts, but agents found the system to be less than user friendly. In addition to a lack of user friendliness for agents, the management team was unhappy with the premise-based CRM’s r

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