CASE STUDY TITLE River Publishing, one of the UK’s leading independent marketing-led customer magazine publishers, has selected hSo:VOICE+, a VoIP solution from managed services provider hSo. Executive Summary ? Major UK publisher implements VoIP solution ? Existing analogue system unable to handle voice capacity and longevity ? Staged implementation removes risks and protects legacy investment The Challenges River Publishing focuses heavily on research and marketing, supporting its customers to ensure the correct approach to market. The publisher’s existing analogue system could no longer handle the call volumes being generated. The River Group chooses hSo VoIP platform CASE STUDY TITLE Why hSo? Having already benefited from outsourcin

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