Case Study

The Resource-Saving Way to Satisfy Guests

The Resource-Saving Way to Satisfy Guests

Pages 2 Pages

THE RESOURCE- SAVING WAY TO SATISFY GUESTS In the hotel business, nothing is more important than guest satisfaction. So when the general manager of a limited-service hotel noticed less than satisfying results from the hotel laundry, she called Ecolab. The hotel had high standards and a strong commitment to delightingA solution that delivers on operational efficiency and guest satisfaction. guests, in addition to a general manager who understood that linen quality can ultimately impact customer loyalty. Meanwhile, the hotel’s controller was looking to reduce costs and improve operational efficiency. We found a solution to help out both parties. We recommended our exclusive Aquanomic laundry program, including products, processes and dispensing equipment. Delivering the clean, white and soft

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