The Princess Alexandra Hospital NHS Trust improved clinician productivity and is projected to save £2.5–£3 million over five years by implementing Riverbed Aternity. Faced with outdated devices and digital performance issues, the ICT team used Aternity to gain visibility into end-user experience, reducing blue screen downtime by 700 hours per quarter and cutting SLA breaches to zero. The solution enabled proactive issue resolution, optimized hardware replacement, and supported sustainability efforts by lowering carbon emissions. Aternity also empowered better vendor accountability and provided data for smarter IT investments.

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