Case Study
The Poly Chem Story
PROJECT SPOTLIGHT THE VISION Polychem’s prior system was comprised of an unsupported legacy Customer Relationship Management (CRM) solution. The outdated CRM: u Lacked opportunity management u Lacked effective reporting u Had a difficult user interface THE JOURNEY Polychem brought in Terillium to replace the company’s old CRM and implement Oracle Sales Cloud with: u Improved opportunity and pipeline management u World-class reporting and a