Case Study
The perils of air-ground communication breakdown
This case study has been written for the interest of our clients and colleagues. We believe the facts are correct at the time of writing, but cannot be held responsible for any errors or omissions © Helios – CS051 All Clear? The perils of air-ground communication breakdown Customer EUROCONTROL, the European Organisation for the Safety of Air Navigation. Problem A 2003 study of hundreds of incident reports and a corresponding safety survey