Case Study
The Leading Hotels of the World - Creates a Five-star Customer Experience with the Help of ASP-One Exchange
The Leading Hotels of the World - Creates a Five-star Customer Experience with the Help of ASP-One Exchange
13461 Sunrise Valley Drive, Suite 300 • Herndon, VA 20171 • 800.962.9329 • www.apptix.com Company Summary Representing more than 400 of the world’s most elite business and vacation stays, Leading Hotels of the World (LHW) is no stranger to indulgent service. In fact, since their clientele includes wealthy travelers who routinely request accommodations at luxury resorts, in grand palaces and on private islands, it is expected. As an online booking agent, Leading Hotels of the World forms a communications bridge between the world’s most exclusive hotels and their esteemed customers. Responsiveness and reliability are key on both sides. Hotels need to be represented with a distinguished level of service, and gue