1 MISL Case Study  The Hyde Group MISL carried out a successful project for the Hyde Group, an extensive housing association based in the south of England and London with over 42,000 properties. MISL was commissioned via the Eastern Shires Purchasing Organisation (ESPO) national framework contract number 390 for document scanning. The project was an example of scanning to the BS10008 standard for the legal admissibility and evidential weight of scanned documentation and involved a high level of interaction with the customer to design the best approach to their unique logistical challenges. The Challenge Hyde s main challenge was that all properties and tenancies in the group (across 42,000 properties) were managed by local offices in 12 different locations from as far no

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