Anyone who’s ever travelled outside of his or her country knows the drill: after a long and stressful day of travel, you arrive home only to endure another long wait in the airport immigration queue. Such is the case for Colombian citizens age 12 and over, who comprise up to 70% of airport arrivals at El Dorado International Airport in Bogota. For the majority of travelers passing through the airport, the first stop after landing is re- entry processing resulting in congestion, bottlenecks and frustration. This is a huge challenge for travel- weary citizens as well as airport and immigration personnel, whose constant battle is to maintain safety and equanimity while processing each citizen as quickly as possible. How can we uphold safety, security and peace while speeding immi

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