Case Study
The Evarts-Tremaine-Flicker Company
Company Snapshot Founded in 1844, The Evarts-Tremaine- Flicker Company (ETF) is Cleveland’s oldest full-service insurance agency. From the beginning, the agency has focused on personal service. When customers call, they speak directly to their agents. Instead of a single quote, customers see a spreadsheet of options, with an explanation of the recommended choice. This honest, transparent approach has continued to differentiate ETF and p