10% Decrease in Customer Service Page Views Nextopia helped Uo dUCK StoRe aChieve: iNdUStR y College Bookstore and Sports Apparel platfoRm Nextopia pRodUCtS eCommerce Site Search WebSite uoduckstore.com Nextopia Customer Case study The Duck STore Poor Search Results. the ChalleNge • 10% Decrease in Customer Service Page Views Nextopia ReSUltS The Duck Store found that the decision to go with Nextopia was an easy one not only because of the results but because of the knowledge of the sales and support teams. Nextopia beNefitS I would recommend Nextopia for users on platforms who do not already have advanced search functionality. Nextopia’s user-centric approach mitigates customer dissatisfaction and increases the likelihood of customer engagement and conversion. “ Alex Lyons,

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