Case Study City of Waterloo ® The City of Waterloo needed a solution to monitor and alert the security team of issues with their security cameras and servers. Additionally, the city was looking to reduce the time and cost associated with updating software. Finally, they needed to guarantee configuration at all locations was set up in accordance with internal policies. Waterloo, Canada is a dynamic city with a strong cultural and economic base. Renowned post- secondary institutions, global think tanks, and major high tech companies call Waterloo home. As part of a city-wide effort to increase security at its public facilities, the City of Waterloo selected SymphonyTM for its video management system. As the number of locations, servers, and cameras increased, the security team at

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