CrowdStrike Customer Case Study voices At four in the morning, the phone beside Michael Sherwood’s bed rang. It was the CrowdStrike Falcon OverwatchTM team and the call Sherwood hoped he would never have to receive: “Las Vegas... we have a problem.” Within an hour Sherwood, who is chief innovation o!cer for the City of Las Vegas, and his IT team were in the o!ce. It was the start of a long day that would see the city — working side-by-side with CrowdStrike — stare a major cybersecurity breach in the face and beat it. “CrowdStrike found the issue, mobilized immediately and got us back to a point where we had no data loss, no major issues and were able to continue normal operations in 24-hours,” Sherwood said. The journey to the day the City of Las Vegas demonstrated its ability to ta

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